Frequently Asked Questions
1. What is Hanex?
Hanex® Solid Surface is an ideal material for residential and commercial applications because of its beauty, durability, aesthetics, design flexibility and color choices. Manufactured out of a unique blend of natural minerals and acrylic resins, Hanex Solid Surface products are non porous and NSF 51 Certified for Food Preparation areas. The seamless nature of the products provides architects and interior designers with unlimited design possibilities.
2. Why should I use Hanex in my home?
The unmatchable durability of Hanex® makes it a perfect choice for many applications. With the vast array of colors and designs, Hanex® can enhance any interior application.
Most importantly, Hanex® Solid Surface have inconspicuous seams and the surfaces can be repaired and restored to its original condition, unlike other surfacing materials.
3. What are the advantages of using Hanex Solid Surface Products over engineered stone surfaces?
Hanex Solid Surface Products will not chip, stain or fade over a period of time. Hanex Surfaces can be moulded to any design. What's more Hanex sufaces have inconspicuous seams and the surface can be repaired.
4. What are the advantages of using Hanex Solid Surface Products over laminate surfaces?
Laminate surfaces are delicate, fragile and sensitive to heat & impact. In addition laminate surfaces may over time separate due to moisture. Hanex surfaces are non-porous and highly durable.
5. What are the advantages of using Hanex Solid Surface Products over tile surfaces?
Hanex Solid Surfaces have inconspicuous seams making it a 'truly' hygienic solid surface. Hanex Solid Surfaces provide resistance to bacteria, moisture, pollutants and other harmful agents.
6. What are the advantages of using Hanex Solid Surface Products over granite surfaces?
Despite the beauty of granite surfaces, if the granite is not sealed regularly it can easily be stained, harbour bacteria or other pollutants. Depending on the size of your granite surface, the surface will also have visible seams and other imperfections. And....Hanex can be repaired!
7. What range of colours is Hanex available in?
Hanex Solid Surface Products are available in 3 ranges;
a) Hanex Standard range: Our standard range has been specifically developed to coordinate with range of materials and the latest European design trends
b) Hanex Ice range: Our Ice Range lets you explore the interaction of light on solid surface products - the translucent nature of these products allows you to integrate backlit designs or simply let natural & artificial light transform the interior aesthetics of your home
c) Hanex Premier range: Our Premier range uses transparent acrylic and pearl chip to capture the lustre & richness of natural stone and quartz. What's more the Premier Range has enhanced emissions of 'far infrared rays' which help create a peaceful and inviting environment.
8. Is Hanex available in different finishes?
Your Hanex surface can be finished to have a matte, semi-gloss or high-gloss finish. Some colours may require additional maintenance with a different finish.
9. Are all the Hanex Solid Surface ranges the same price?
Hanex surfaces vary in price according to the colour chosen. Please contact XFLO for further details.
10. What is the cost of a Hanex surface?
The installed cost of a Hanex surface is effected by the complexity of your design and the colour range you have selected. Hanex tops are very high quality/high value purchases and are compared price wise with stainless steel, stone, and timber benchtops.
11. Does Hanex come with a warrnty cover?
Your Hanex Solid Surface comes with the quality assurance of a 10 Year Installed Limited Warranty. Please see the Warranty section on our website for details.
12. Where can I see Hanex displays & obtain a quote?
Please contact XFLO Australia to find you local retail kitchen / bathroom display centre and or fabricator.
13. Where can I purchase Hanex?
Hanex can be purchased through your local kitchen / bathroom dealer or fabricator and specified by your architect or builder.
14. Can I obtain Hanex samples?
Samples of Hanex are provided to assist our customers in selecting the right colour & design. Please contact XFLO for further details.
15. How do I clean and take care of my Hanex surface?
Unlike some other surfacing materials Hanex is non-porous and solid through the entire material. These features make Hanex virtually maintenance free and repairable. To ensure long lasting quality for your surface follow our guidelines to prevent damages in our Customer Care section.
16. Is Hanex repairable?
Unlike other surfacing materials Hanex can be repaired to its original condition. Minor scratches and damages can be repaired by consumers - please refer to our Customer Care section for maintenance details. Please contact XFLO if you require expert repair for deep scratches and damages.
17. Can I fabricate and install my own Hanex surface?
To ensure correct fabrication, installation and warranty coverage, Hanex can only be installed by certified fabricators.
